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Style Guide Essentials

Version 2.0 Standard: Premium

A style guide eliminates debates. "Should we capitalize 'Email Marketing' or write 'email marketing'?" "Is it 'e-commerce' or 'ecommerce'?" Without documented answers, every writer makes different choices, and your content library becomes inconsistent. A style guide is not creative; it's an engineering document that ensures consistency across writers, articles, and time. This lesson covers the minimum viable style guide every content team needs.


Part 1 — The Minimum Viable Style Guide

The 8 Categories Every Style Guide Must Cover

CategoryDecisions to DocumentExample Rule
CapitalizationTitle case vs. sentence case for headings"Sentence case for all H2/H3 headings"
NumbersSpell out vs. digits, commas vs. periods"Spell out 1–9, use digits for 10+. Use commas (1,000 not 1.000)"
PunctuationOxford comma, em dashes, ellipses"Always use the Oxford comma. Use em dashes for parenthetical clauses"
FormattingBold, italic, code formatting rules"Bold for key terms on first use. Italic for publication names. Code for code"
TerminologyProduct names, industry terms"SEO (not S.E.O.). ecommerce (not e-commerce). AI (not A.I.)"
Dates and timesFormat for dates, time zones"February 3, 2025 (not 2/3/25 or 3/2/25). Times in UTC"
LinksWhen to link, how to format"Link on first mention only. Use descriptive text, never 'click here'"
ImagesAlt text, captions, naming"Alt text required. Filename: topic-description.png"

Part 2 — Building Your Own Style Guide

The 3-Step Process

flowchart TD
A[Step 1: Audit\nCollect existing inconsistencies] --> B[Step 2: Decide\nDocument one correct answer per issue]
B --> C[Step 3: Enforce\nAdd to editing checklist + share with team]

style C fill:#217346,color:#fff
  1. Audit: Read 10 of your existing articles. Note every inconsistency (capitalization, number format, terminology spelling)
  2. Decide: For each inconsistency, choose one standard. Document the rule AND the reasoning
  3. Enforce: Add the rules to your self-editing checklist. Share with every writer and editor
Start Small, Expand Over Time

Don't try to document every possible style decision on day one. Start with the 10 most common inconsistencies in your content. Add rules as new questions arise. A living document beats a perfect document.


Part 3 — Common Style Decisions

The Debates (And Our Recommendations)

DebateOur RecommendationReasoning
Oxford comma?✅ AlwaysPrevents ambiguity
Title Case or Sentence case?Sentence case for H2/H3Easier to read, less shouting
"%" or "percent"?% with digits (23%), "percent" spelled out with wordsIndustry standard
One space or two after period?OneTwo is a typewriter convention — not used on the web
Contractions?✅ YesSounds more conversational. Avoid only in formal legal/medical content
Em dash spacing?No spaces — like thisCleaner visually
Acronym definition?Define on first use, acronym after"Search Engine Optimization (SEO)"

Part 4 — Bad vs. Good Examples

"Our E-mail Marketing guide covers 5 key topics. We analyzed Ten campaigns and found that click-through rates (CTR) improved in most cases. See our companion article about e-commerce best practises for more tips. Click here to learn more."

(Inconsistencies: "E-mail" should be "email." "5" and "Ten" — mixed number formatting. "practises" — should be "practices" (American English). "Click here" — non-descriptive link.)


Part 5 — Output Checklist

Before moving to the next lesson, confirm every item below.
  • 8 categories covered: Your style guide addresses capitalization, numbers, punctuation, formatting, terminology, dates, links, and images.
  • Shared location: The style guide is accessible to all writers and editors.
  • Living document: New rules are added as questions arise.
  • Editing integration: Style rules are part of the self-editing checklist.
  • Consistency across articles: Random article samples show consistent formatting.

Internal use only. Do not distribute externally. For questions or suggested updates, raise with the content lead.